When doing a bibliography, you will have to indent lines after the first line of the citation. This is called hanging indent. With the new MS Word, to do the hanging indent, you must;
Type citations in their entirety according to form required by the professor

Then Press ctrl+a
Then go to paragraph area (should be located under the home tab, most likely above your work)
Click once on the little arrow at the bottom corner of paragraph menu
A paragraph menu should open in a mini-window

Go to "special"

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